Product pricing varies depending on the item. You can submit a request by filling out the "Order Request Form" below. You will receive a response within 24 hours. Please read all the Order Information listed before sending in a custom order request. Your purchase of any product/services indicates your acceptance of these terms.
PROCESSING ORDER TIME
Turnaround times vary based on the number of orders received during that week and my current workload. Custom orders are estimated to take 10-12 business days to create once the Full payment is received, including shipping costs. Orders may have a longer turn around time due to a busy time of year and/or holidays.
I have a limited availability on rush orders. If you would like an order to be rushed please include that information in the "Order Request Form" below. Products will be priced accordingly based on current workload and when you need the items by.
All orders must be picked up in North Ogden, Utah or shipping fees will be applied to all orders. Shipping cost is $5.00 per order (not per item), through USPS, priority mail, and will include a tracking number. I only ship within the United States at this time. Orders ship out within approximately 3-4 business days after the order has been made and approved by the customer. If the product is being shipped it's important to supply the correct address, Semi Sweet Crafter and the owner are not responsible for products delivered to the wrong address if the information given is not correct.
Products that have been unworn, unaltered, and are damage free, may be returned up to 30 days from product delivery date. Return shipping will be at expense of the customer. A refund request will be sent once the product has been received back to the original creator. I will check all products and make sure they're in perfect condition before a refund will be sent. All returns are subject to an $8 non-refundable fee for labor and supplies. Always double check sizing before placing an order, (exchanges can't be altered in ANY way). Orders will not be redone at the expense of the creator if given the wrong information.
Chargebacks are never an acceptable way to get a refund. Requesting a chargeback on your card for a valid transaction without contacting the business first is considered fraud. Should a chargeback be filed against Semi Sweet Crafter or the owner, I will not hesitate to proceed with legal actions to recover funds.
All orders must be paid in Full (including shipping) before any products will be created, no exceptions. All payments and invoices are securely processed through PayPal. A PayPal account is not necessary to order products. Paypal can process invoice payments with debit/credit card information even if you don't have an account. To ensure a quick turn around time, orders cannot be altered or changed once your payment is completed.
Some products may contain small parts. Please use adult supervision when wearing/using any item that could pose a choking hazard. Semi Sweet Crafter and the owner will not be held responsible for any incidents involving products.
For legal reasons, I will not be creating any products with characters/logos from trademark businesses and brands. Creating any kind of character, logo, or brand is a violation of copyright laws, falling under copyright and trademark infringement. To protect myself, my family, and my business this issue is non-negotiable.
My products are handmade which means they can be fragile or may have little imperfections or blemishes.